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Términos del servicio

Effective November 14, 2026

These terms are an agreement between you and IDoSnap.com ("IDoSnap.com", "we", "us"). They apply when you create an account, buy a plan, open an event page, upload anything, send us a text message, or otherwise use IDoSnap.com (the "service"). If you do not agree, do not use the service. Our Privacy Policy, Biometric Data Policy y Content & Copyright Policy are part of these terms.

1. Who is who

Hosts create events with an account (for example a couple, their family, or a planner acting for them). Co-hosts are people a host invites to help manage an event.
Invitados use an event's page, usually by scanning its QR code, without an account.
Partners are photographers, planners and other vendors we approve to refer clients and show their branding on their clients' event pages.

2. Eligibility and accounts

You must be at least 18 years old to create an account or buy a plan. Guests under 18 should use the service only with the permission of a parent or guardian, and the service is not meant for children under 13 (see the Privacy Policy). You are responsible for keeping your password safe, for the accuracy of your account details, and for everything done in your account and by the co-hosts you invite. While signup is by invitation, an invite or activation code is required to create an account.

3. The service

IDoSnap.com lets hosts collect photos, videos and messages from their guests in one gallery, and offers related features such as slideshows, a guestbook, best-of selection, highlight reels, downloads, cloud export and optional automatic facial matching (where legally allowed). Features differ by plan. We may change, add or remove features. If we remove a feature that is a main part of a plan you have paid for, we will tell you and, if you ask within 30 days, refund that purchase in proportion to the storage period that remains.

4. Plans, payment and refunds

Plans are one-time purchases for one event, including all of its galleries (the named parts of the event that share its QR code). They are not subscriptions and do not renew. Current plans:

Free (free): up to 200 photos and 5 GB; photos only; guests can upload for 30 days after the event; full-size originals are stored for 6 months.
Essentials ($39, regularly $49): unlimited photos and videos within 25 GB; photos and videos; guests can upload for 2 months after the event; full-size originals are stored for 1 year.
Signature ($69, regularly $89): unlimited photos and videos within 50 GB; photos and videos; guests can upload for 3 months after the event; full-size originals are stored for 3 years.
Heirloom ($119, regularly $149): unlimited photos and videos within 100 GB; photos and videos; guests can upload for 6 months after the event; full-size originals are stored for 10 years.

An account can have one active Free event at a time. The upload window and storage period count from the event date, or from the day a plan is bought if the event date has passed. Once guests have started sharing, moving the event date later does not move these dates; if your event is postponed, use our contact page and we will adjust them. Photo-count and storage limits are soft: uploads continue while the upload window is open, but while an event is over its limits, ZIP downloads include only files shared before it went over, and automatic cloud export pauses until you upgrade. Free events stop accepting uploads at 25 GB.

Prices are in US dollars and include any limits shown on the pricing page at the time you buy. Introductory prices apply for a limited time. Payments are processed by Stripe; we do not receive or store your full card number. Upgrading charges the difference between the current prices of the new plan and your current plan; upgrading never reopens an upload window that has closed. Extensions add storage time to the current end date and never reopen uploads. Activation codes are single-use, have no cash value, and cannot be resold. Price changes apply only to future purchases. Only an event's owner can make purchases for it.

When original storage ends. The event is archived: it stays online with browsable photo previews (about 2048 pixels) indefinitely, while full-size originals and videos are no longer available to view or download. For six months after the later of the end of storage and the end of any paid option, originals can be brought back for a fee (a temporary restore for 30 days, or an extension). After that the original files are deleted, and nothing that needs them can be offered. During the first year after the event (or after purchase), ZIP downloads of originals are included; after the first year, single originals stay free to download, and bulk downloads and bulk cloud export need paid bulk access.

Refunds. If IDoSnap.com did not work for your event, ask through our contact page within 30 days after the event date and we will refund your plan (including upgrades and added storage) in full. Extensions, temporary restores and bulk access are refunded in full if we fail to deliver them (for example, if the originals cannot be retrieved, or are not ready within the time we stated); they are not refundable once the files are ready, and cancelling a ZIP download does not refund or extend them. We may also refund at our discretion in other cases. If you dispute a charge with your bank instead of contacting us, we may suspend the event while the dispute is open.

5. Hosts' responsibilities

Hosts decide how their event works: who can see the gallery, whether uploads need approval, whether guests can download, and which optional features are on. As a host you agree to:

let guests know that photos are being collected through IDoSnap.com (our printed signs and the event page say so) and how the gallery will be shared;
follow the law and the venue's rules about photographing and recording people, including children, and respect a guest's request not to be photographed or to have a photo removed;
turn on automatic facial matching only if you are comfortable with it, and not pressure anyone to use it; each guest must give their own consent on the event page, and you may not consent for them (see the Biometric Data Policy);
use guests' contributions only for personal, non-commercial purposes connected to your event, unless the guest who took them agrees otherwise; and
not upload or invite others to upload anything that breaks these terms.

6. Guests

Guests can upload, react, comment and leave guestbook messages without an account. A cookie on your device identifies your uploads so you can see and delete them. What you share goes to the hosts and, depending on their settings, to other guests. Hosts can hide or delete anything. If you delete one of your uploads, it goes to the hosts' trash for 30 days, where only the hosts can see or restore it, and is then deleted.

7. Your content and the licenses you give

You keep ownership of the photos, videos, recordings and text you upload ("your content").

To the hosts: by uploading to an event, you give its hosts a non-exclusive, worldwide, royalty-free, perpetual license to keep, copy, download, display, share and print your content, and to make keepsakes from it (such as albums, reels and thank-you cards), for personal and non-commercial purposes. Professional photographers uploading through the photographer link keep their own agreement with their client, which controls instead.
To us: you give IDoSnap.com a non-exclusive, worldwide, royalty-free license to host, store, back up, copy, process, transcode, resize and display your content, and to make the derived versions the event's features need (for example thumbnails, previews, transcripts, best-of selections, highlight reels and printable files), only to operate and improve the service for that event and to comply with the law. This license ends when your content is deleted from the service, except for copies kept in backups for the limited time described in the Privacy Policy.

We do not sell your content, use it for advertising, or use it to train artificial-intelligence models. You promise that you have the right to upload your content and to grant these licenses, and that it does not violate anyone's rights.

8. Acceptable use

Do not use the service to upload or share content that is illegal; sexually explicit content involving anyone under 18 (which we report to the National Center for Missing & Exploited Children); sexual content of anyone without their consent; content that harasses, threatens or defames someone; content that infringes someone's copyright or other rights; or someone else's private information without their permission. Do not try to break, overload or get around the service's security or limits, access events you were not invited to, scrape the service, upload malware, or use it to send spam. Details are in the Content & Copyright Policy.

9. Automated processing

To run the service we analyze uploads automatically, on our own servers except where our Privacy Policy names an outside service (optional translation and transcription). We check photos for explicit content and may hold flagged photos for the hosts' review. We score photos for sharpness, exposure and similar qualities to pick a best-of set. We transcribe guestbook recordings on plans that include transcripts, with help from an outside transcription service listed in our Privacy Policy. On events where the hosts turn on automatic facial matching, we match consenting guests to photos as described in the Biometric Data Policy. These tools can make mistakes, and hosts can always override them.

10. SMS Terms (text messages and the phone line)

Program name: IDoSnap Event Texts. IDoSnap.com (Michael D Coley dba IDoSnap) sends text messages only to people who opt in. On events with these features, guests can text photos or a request to the event's number and call it to leave a voice message. When you text us, we use your number to add your photos to that event and, if you ask, to send you one text when the album is ready, along with automatic replies to messages you send. Hosts who add a mobile number in their account get only the event alert texts they choose. Message frequency varies and depends on how many messages you send. Message and data rates may apply. You can cancel at any time: text STOP to the number you texted and you will get one confirmation and no further messages. For help, text HELP or email hello@idosnap.com. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties; see our Privacy Policy.

11. Partners

Partners can share a referral link and codes, and their name and logo may appear on their clients' event pages. Partners see their clients' event names, dates and activity counts, not the photos, unless the host shares them. Any partner payments or discounts apply only as we agree in writing.

12. Connected services

If you connect Google Drive or Dropbox, we copy your event's files there for you. Those services are governed by their own terms and privacy policies, and we are not responsible for them. You can disconnect them at any time.

13. Storage, downloads and deletion

We keep an event's full-size originals for its plan's storage period. We email the hosts about 30 days and about 7 days before storage ends. After it ends, the event stays online with photo previews, and we may delete the original files without further notice, so keep your own copy while originals are available: hosts can download single photos and videos at any time during the storage period, and every original as ZIP files during the first year (after that, downloading everything at once needs bulk access, described on our pricing page; if an event is over its plan's limit, ZIP files include only what was shared before it went over until the hosts upgrade). Hosts can delete individual items (which go to the trash for 30 days), their whole event, or their account at any time. We are a sharing service, not a guaranteed archive.

14. Suspension and termination

We may suspend or close an event or account, or remove content, if we reasonably believe these terms or the law have been broken, if required by law, or to protect guests, the service or others. Where we can, we will tell the host and give them a chance to download their content first. You may stop using the service at any time. Sections 7 (as to licenses already given to hosts), 15 to 19 and 21 survive termination.

15. Disclaimers

The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that every upload will succeed (venue signal varies), that the service will be uninterrupted or error-free, or that automated features will be accurate.

16. Limitation of liability

To the fullest extent the law allows, IDoSnap.com will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost data, lost profits, or emotional distress, arising from or related to the service. Our total liability for any claim related to the service is limited to the greater of the amount you paid us for the affected event in the 12 months before the claim, or US $50. Some places do not allow these limits, so they may not fully apply to you.

17. Indemnity

You agree to defend and indemnify IDoSnap.com against claims, losses and reasonable costs (including attorneys' fees) arising from content you upload, your use of the service, or your breaking these terms or someone else's rights.

18. Governing law and disputes

These terms are governed by the laws of the State of Texas and applicable US federal law, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us through our contact page and try to resolve the dispute informally for at least 30 days. Either side may bring a qualifying claim in small-claims court. Otherwise, claims must be brought in the state or federal courts located in Texas, and both sides consent to those courts. If you are a consumer, nothing in these terms removes rights that your local law does not allow to be waived.

19. Changes to these terms

We may update these terms. If a change is material, we will tell account holders by email or in the app at least 14 days before it takes effect, except where a change is required by law sooner. Continuing to use the service after a change takes effect means you accept it. The version in force when you bought a plan governs any refund for that purchase.

20. General

These terms are the whole agreement between you and us about the service. If any part is found unenforceable, the rest stays in effect. Not enforcing a part of these terms is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of the service, with notice. We are not responsible for delays caused by events beyond our reasonable control.

21. Contact

Reach us through our contact page.